However, understand that most of our items require a substantial amount of work to get them to you and we must recover these costs, unless the mistake is ours.Īll returns will carry a restocking fee that is dependent on the items ordered as well as the manufacturer of the items. Reach out to us with any issues or return questions as we always work with our customers to ensure that they are satisfied with their purchase. The restocking fee is typically around 10-25% but, due to vendor contracts as well as shipping and handling expenses, some products can carry a higher restocking fee once processing has begun. If the cancellation request is received within 24 hours from the time of purchase, these fees may be waived. All cancellations may be subject to a restocking fee, unless the mistake is ours.Īny cancellation may carry a restocking fee that is dependent on the items ordered as well as the stage the order is in at the time of cancellation. Our processes have been optimized to have your order completed and shipped as quickly as possible which means your order may be further along in the pulling and packing process than you might expect. Please reach out to us for any order changes or cancellation requests and we will work with you to adjust your shipment. If parts are missing or show signs of shipping damage, please contact us immediately so we can assist you with a replacement claims of missing or damaged parts made more than 14 days after delivery cannot be honored. We are unable to assist with any costs accrued from delayed installs due to missing parts. Please verify that all boxes and parts are present and correct using the packing slip or instructions before starting installation or bringing your vehicle to a mechanic. What to Expect Upon DeliveryĪlways inspect your items immediately upon receipt and notify us if there are any concerns, damages, or missing items. All shipping prices are based on the lower 48 states unless specified otherwise and do not include any duties or customs fees you may be subject to for international orders. Keep in mind, some components may ship separately and could arrive at different times. You will receive the tracking information via email as soon as it is available so you can easily track your package(s) from us, to your door. Availability on backordered or built-to-order products can vary and we will keep you informed via email with any ETA changes. Many products will ship out within 3-5 business days while some select items may take up to 7-10 business days. Unless a specific lead time is listed on this page, expect to receive an email with an ETA within 1-3 days of placing your order. Shipping times vary depending on item and immediate availability. We will pay the shipping cost in the event that you request an exchange.We are dedicated to helping you find the perfect fitment for your ride while also bringing you the highest quality, affordable aftermarket parts in the world! We are truck and car enthusiasts who build their dream rides with these very products. If you receive an unsuitable item or damaged product the buyer is responsible for all shipping charges.
The buyer is responsible for the cost of returning the item. You must have the item in the original packaging. In order to be eligible for a return the product must be unopened and in the same state as you received it. If 30 days have gone in the past since you purchased, unfortunately we can't offer an exchange or refund. We only deliver items that are in stock in the present time. If you place them in your cart the price of $0.00 will come up. Those that are not are identified as such. Most of the items on the web site are in stock. The delivery time should be between 3-7 business days. The majority of orders are shipped within 24 hours. Note: Orders that contain more than one item will be assigned a processing date in accordance with the item.īefore shipping the order, our staff will conduct thorough checks on the items you purchased. Warehouses and distribution centers are found throughout Asia as well as the USA. This proves that we're committed to being the largest online retail company around the globe. Every day we ship thousands of packages to clients across the globe. Your items are carefully inspected and secured properly prior to shipping. Our warehouse employees will pack all goods according to the specifications we offer. Because of our long-standing relationship with UPS FedEx DHL and other major international carriers, we are able to provide various shipping options.
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